Have a question for us? Check our Frequently Asked Questions
There are 2 key places to measure your dog to select the perfect fit for his equipment.
Neck measurement: Our size chart for dog collars and harnesses start with the measurement of the neck. Measure the neck’s circumference on the lower section next to the chest. Make sure you can insert 2 fingers in between the neck and the measurement tape. It is important to allow the dog to have some breathing space during the exercise activity and avoid having the collar or harness too tight, this is why we suggest leaving this space during the measurement process.
Back measurement: The length of the dog's back should be measured from the center of the shoulders to the junction of the tail, being careful not to include parts of the neck and tail. The dog must be standing, make sure the head is in a neutral position. The size of the back is often required for the purchase of jackets and suits.
All Neewa products can be washed using a laundry machine and is recommended to use non-acid based chemicals.
Before starting any sport activity, it is recommended to visit a veterinarian and have your go through a checkup to know his health condition. We make this same recommendation for you as it is good to visit a doctor for the same reason. They will give you the best advice on how to proceed with your new sport activity! If you have the approval from both experts, running with your dog will create a great bond, especially at the earliest stage of your dog’s life. Remember to choose a place or a trail that has a ground that does not irritate your dog’s paw or buy some dog boots for protection.
We do offer replacement parts for buckles and others, depending on the part missing or damaged. Please contact us for more details.
Choosing your dog harness is a decision usually driven by the main activity that you want to do. Neewa offers a wide range of dog harnesses for pulling, walking and hiking. When you navigate through our website you can find a special section called “Dog Activity” in which you can look for more information on the activity you are interested in and some dog gear suggestions to achieve the highest performance on every new adventure. You can also find a selection of categories on the top menu of our webpage to help your search process. If you still need further assistance, feel free to contact us and we will help you out!
Neewa Running Harness is a multipurpose solution for walking, hiking and short distance running. For long running we suggest our pulling harnesses like Sled Pro Harness which are specifically designed to distribute the weight throughout the dog’s body, allowing him a better performance during long runs.
You can write us an email at info@neewadogs.com or through chat box and phone. If you need assistance on the size, you can email us a picture and/or video to help us assist you.
Neewa produces all its products internally in our own factory to allow full control over the quality of the product. All our products are rigorously tested to avoid defects in materials and craftsmanship. In case of manufacturing defects or poor craftsmanship not detected on the production quality check, we honor a full replacement of your product. A damage caused by chewing is not considered poor craftsmanship and it will not be covered by our warranty.
Returning the product you purchased is easy. Please go into our shipping and return policy page to see the guidelines. Remember the item returned has to be in perfect conditions to be honored with a full refund. If the item is not in perfect conditions, you can return it within 30 days, but a recycling fee will be discounted from your refund.
Please place a new order with the right size, place your item in the shipping package you received or another you have available; include the packing slip and the neewa tag attached to the item. Write us an email to receive the return label.
A dog with pulling habits is very common and it can be trained not to do it. The dog pulls because of a collar that is tight, or because he is distracted by something. Neewa No-Pull harness is a multipurpose solution for walking, hiking and running and it has a front leash attachment that discourages the dog from pulling. Besides that a dog trainer can give you advice on how to train your dog to avoid pulling.
Your dog might be a master in escaping from a harness, but it might be because the harnesses you bought for him were not comfortable. Dogs are free souls and they usually do not like to be constrained in something. Even if there is not an escape-proof harness, Neewa has very comfortable paddings and non-allergenic structure which might solve your problem.
The Adjustable Racing Harness is a H-Shape type that gives more freedom to the dog around the belly and it’s suggested for activity with few change of direction or mostly linear trajectories. The Perfect-Fit Harness is a X-Back type suggested for frequent change of direction, thanks to a more wrapping design, it gives the dog more traction when changing direction.
The choice of H-Shape or X-Back type is personal. The main difference is that the H-Shape is more comfortable for the dog around the belly, but in case of a trail with frequent change of direction, the X-Back type, thanks to a more wrapping design from the chest to the belly, it gives the dog more traction control. So if your typical activity is a linear trail, our Adjustable Racing Harness is perfect, instead if you do more mixed trails with several curves, our Sled Pro Harness, or our X-Back Harness (if lean dog) or our Perfect-Fit Harness are the best choices for your needs.
The Perfect-fit Harness is a X-Back type which ensure a great traction for the dog during the pulling activity. It's designed from our Sled Pro Harness where we covered the need of adding 8 adjusting points to allow the best fit to most dogs breeds with wide neck.
The Sled Pro Harness and the X-Back Harness are both X-back type with padding and they are not adjustable. The main difference is that the X-Back Harness is made in nylon instead of polypropylene (for better tolerance of the lowest temperatures) and they are designed on the typical sled dogs shape which have narrow chest and lean body. So if your dog has a lean body and narrow chest, instead of the Sled Pro Harness, you better choose the X-Back Harness.
