Free shipping on ALL orders | 30-day Extended FREE RETURNS until January 31st 2021!

United States Shipping:

Neewa offers a flat rate of $5.95 for purchases under $50 to addresses in the United States. We offer USPS free shipping on purchases over $50 to addresses in the United States. These orders typically deliver within 2 - 5 business days and are shipped using USPS.

Canada Shipping:

Neewa ships all its products to Canada with USPS as well, at a flat rate of $19.95, for purchases under $99.95. We offer USPS International free shipping to Canada on purchases over $99.95. These orders typically deliver within 7 - 14 business days. Canadian customs duties may apply.

30-Day Free Returns & Exchanges

We want you to be 100% satisfied with your purchase: you can return or exchange your purchase for any reason. Neewa will gladly accept a return for product that is in new, clean and unused condition. Products purchased directly from Neewa may be returned within 30 days of the order date for a full refund (shipping fee excluded) or exchange, with no restocking fee. Return shipping for US orders is free for exchange, but customers pay it, in the case of returns or exchanges from non-US addresses. Exchanges need replacement of a new order online to receive the pre-paid exchange postal label. 
Please contact us at returns@neewadogs.com to receive a Return Merchandise Authorization (RMA) number and ship all returns to:

Neewa USA, Corp.
423 E Oakland Park Blvd
Oakland Park, FL 33334